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925 Saint-Charles SEC (“Loggia“) is committed to handling the personal information it holds in compliance with the Act respecting the Protection of Personal Information in the Private Sector (ref: Bill 25). We attach particular importance to protecting the personal information you entrust to us, and you will see that our standards deserve the trust you place in us in this regard.
The purpose of this Personal information protection policy (“Policy“) is to explain our practices regarding the collection, use, disclosure and retention of personal information. By providing us with personal information (through our website, by completing our forms as required by the nature of our business, by responding to a newsletter from us, by email, in person or by telephone), you agree to have your personal information processed in accordance with this Policy, and you authorize Loggia, its third parties and service providers to process your personal information for the purposes set out below.
If you do not consent to Loggia’s collection, use and disclosure of your personal information in accordance with this Policy, please do not provide us with any personal information. Of course, certain services can only be offered to you if you provide Loggia with such information; therefore, Loggia may not be able to offer you such services if you choose not to provide Loggia with the necessary personal information.
SCOPE OF APPLICATION
This Policy applies to all personal information collected, used or disclosed by Loggia or others in the course of providing our professional services, subscribing to our communications or browsing our website.
This Policy does not apply to services offered by third parties that can be accessed through links on our website. If you follow a link to a third-party website, that website will have its own privacy policies, which you should review before submitting any personal information.
This Policy does not apply to the processing of personal information of our employees.
PERSONAL INFORMATION COLLECTED
Personal information is any information relating to a physical person which enables that person to be identified, directly or indirectly.
We may collect and process different types of personal information in the course of our activities and provision of services, including:
If you provide us with personal information about other persons (such as a guarantor), you must first ensure that you have duly notified them that you are providing us with their information and that you have obtained their consent to such disclosure.
MEANS USED TO COLLECT YOUR PERSONAL INFORMATION
Data collected automatically
Data collected non-automatically
We obtain your personal information directly from you with your consent and during our interactions with you, including as follows:
We also collect personal information that you make publicly available, in particular on social media such as LinkedIn, Facebook and Instagram.
When we collect personal information about you in accordance with this Policy, we obtain your manifest, free and informed consent to use it for the purposes for which it is collected.
Loggia must obtain your consent to use your information for other purposes, to communicate it to third parties other than the exceptions provided for by law.
If you do not consent to the collection, use and sharing of your personal information, we may not be able to provide you with the products you request, or the management of your file may be compromised.
Consent must be given by you or by a duly authorised person, such as a delegate or agent.
PURPOSES FOR WHICH PERSONAL INFORMATION IS COLLECTED
Loggia needs to collect personal information about you in order to provide you with high-quality services, confirm your identity, meet legal requirements, prevent fraud or resolve issues concerning our relationship.
We aim to limit the amount of personal information we collect to that which is strictly necessary and appropriate for the purposes identified. We will not use or disclose your personal information for purposes other than those for which it was collected.
We may use personal information in any of the following ways:
WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
Your personal information is kept for our internal use to enable us to carry out the activities related to our type of business, in particular land sales and residential and commercial rental.
We also share your personal information with our service providers.
We limit the information we provide to these service providers to that which is reasonably necessary for them to perform their functions. The following are the categories of third parties with whom we share your personal information:
We may be obliged to share your personal information with the authorities if we are forced to do so, in particular as a result of a court order requiring us to disclose personal information. Where we can lawfully and reasonably inform you of such disclosure, we will do so.
In certain circumstances, we may use service providers outside Quebec or Canada. We are responsible for ensuring that any personal information transmitted is adequately protected, in particular with regard to generally accepted principles for the protection of personal information.
At Loggia, access to your personal information is granted only to those employees who need to have access to it. Our employees must sign a confidentiality agreement before having access to personal information.
Categories of cookies and their use:
When you use the LinkedIn, Twitter or other sharing buttons available, you are directed to a page controlled by those companies, which may also set cookies (including targeting cookies), and you will then be subject to the cookie policies of LinkedIn, Twitter or any other relevant website.
Invisible pixels in HTML emails
Our marketing emails (newsletters) contain a unique campaign-specific “invisible pixel” that notifies us if our emails are opened and, in combination with other technologies, verifies clicks on links within the email. We may use this information for a number of purposes, including to determine which of our emails are of most interest to you and to ask users who do not open our emails whether they wish to continue to receive them. If you do not want the pixel to be downloaded to your device, you should choose not to click on the links we send you.
HOW TO MANAGE YOUR COOKIE PREFERENCES
You can withdraw your consent to cookies at any time by managing your preferences. You can manage your cookie preferences directly in your browser, notably by uninstalling or blocking certain cookies.
CONSERVATION OF PERSONAL INFORMATION
We will only retain personal information for as long as is necessary for the purposes set out in this Policy and to comply with our legal and regulatory obligations.
STORAGE OF PERSONAL INFORMATION
Loggia may store and process your personal information at its offices in Quebec or elsewhere. To ensure the confidentiality of your personal information, Loggia employs security safeguards appropriate to the sensitivity of the information, including technological, physical and organizational measures. These measures include restricting the use of paper documents, training staff accordingly, limiting access to information, disclosing information only on a need-to-know basis, using passwords, and implementing well-defined internal policies and practices.
To the extent that Loggia uses third-party service providers to store or process personal information on our behalf (for example, data storage and processing services, cloud computing or application hosting services, or desktop services), we use contractual means and other measures to ensure that a comparable level of protection is provided while personal information is being stored, handled or processed by these external providers.
We follow generally accepted industry standards to protect personal information submitted to us, both at the time of transmission and once we have received it. We maintain appropriate physical, technical and administrative safeguards to protect personal information against accidental or unlawful destruction, alteration, unauthorized disclosure or access, misuse or other unlawful forms of processing of personal information in our possession. We plan to take reasonable physical, administrative and organizational measures to protect personal information, including:
However, no method of transmission over the Internet, nor any means of electronic storage, is 100% secure. We therefore cannot ensure or warrant the security of any information you transmit or provide to us, and you do so at your own risk. Nor can we guarantee that such information will not be accessed, obtained, disclosed, modified or destroyed as a result of a breach of our physical, technical or administrative safeguards. If you have reason to believe that personal information has been compromised, please contact us at email@example.com. In the event of a confidentiality incident involving your personal information, we undertake to notify you as soon as possible following our knowledge of the incident. We will take reasonable steps to reduce the risk of harm being caused and to prevent similar incidents from occurring in the future.
YOUR RIGHTS WITH REGARD TO YOUR PERSONAL INFORMATION
In certain circumstances and in accordance with applicable laws on the protection of personal information, an individual has the following rights:
If you contact us, we may request additional personal information in order to validate your identity. If we are unable to accept your request, we will inform you of the reason for refusal. If you do not agree with our decision, you may contact our Privacy Officer again, and we will reconsider your request. Alternatively, you may exercise your rights with the Commission d’accès à l’information, or the authority responsible in your jurisdiction, if you live outside Quebec.
TO CONTACT US
If you have any questions about this Policy or about the collection, use, disclosure or storage of your personal information, or if you would like to know more about our privacy policies and practices, please contact one of our Privacy Officers.
925 Saint-Charles SEC (“Loggia”)
To the attention of the Privacy Officer
102-333 Riverside Street
Saint-Lambert, Quebec J4P 1A9
Privacy laws change quickly and, as a result, this Policy may be changed by Loggia, in its sole discretion, without any notice or liability to you or any other person. Loggia’s collection, use and disclosure of your personal information will be governed by the version of this Policy in effect.
This Policy was last updated in September 2023.